In order to reset the password on your BIKETOWN account through the website, navigate to the account log in page.
In the top right corner of the page, click “Log In”. Your account page will open. Select “Forgot your password?”. Enter the email address associated with your BIKETOWN account and press “Submit”.
To reset the password on your BIKETOWN account through the app, select the Forgot button on the password line.
If you still encounter issues resetting your password, please contact BIKETOWN customer service, now supported by Lyft.